custom web apps & client portals

Custom Web Apps and Client Portals in Nairobi

Call 0715 821 897  |  WhatsApp  |  Request a quote

Some business problems do not fit a standard website: appointments handled over WhatsApp threads, client documents sent by email, memberships tracked in Excel. A web application gives you a system where customers log in, book, pay or track progress and your team sees everything in one place.

We build tools sized to the problem. If a simpler plugin does the job, we will say so rather than sell you a custom build.

What we build

Type of system Typical use Example features
Booking and appointment systems Salons, clinics, studios, training centres, event spaces Online calendar, staff schedules, deposits by M-Pesa, SMS or WhatsApp reminders
Client portals Agencies, accountants, law and consulting firms, contractors Secure login, document sharing, project status, invoices
Dashboards Operations, sales and field teams Live reports, filters, exports to Excel or PDF
Member areas Associations, SACCOs, schools, training providers Member profiles, subscriptions, gated content, event registration
Quote and order systems Suppliers and wholesalers Price lists, quote requests, repeat orders

Kenya-ready by default

  • M-Pesa payments for deposits, subscriptions and invoices through Daraja STK Push, with automatic reconciliation.
  • WhatsApp and SMS notifications so customers and staff are informed without opening a dashboard.
  • Phone-first screens, since most of your users will open the system on a phone.
  • Data protection: role-based access, minimal data collection, and a privacy notice written for the Data Protection Act, 2019. If your system collects personal data, check whether you must register with the Office of the Data Protection Commissioner.

How we work

  1. Discovery. We map your current process and agree what the first version must do. Anything else goes on a later list.
  2. Fixed scope and quote. Written in plain language, priced in KES, with milestones.
  3. Build and demo. You see working screens early and often, not at the end.
  4. Testing on real devices with your own staff before customers use it.
  5. Launch, training and support. We train your team and stay available through our maintenance plans.

Will a web app help SEO?

Logged-in areas are not meant to be found on Google. But the public pages around them, such as the booking landing page and service descriptions, are. We design those as part of your business website so the app brings customers in and the website helps them find it.

Questions? Call 0715 821 897, WhatsApp us or request a quote.

Frequently asked questions

How do I know whether I need custom development?

If a WordPress plugin or an existing booking service can do the job at a fair price, we recommend it. We build custom only when your process is different enough to justify it.

Can the system connect to M-Pesa?

Yes. We integrate Daraja so customers can pay for bookings or invoices on their phone, and payments are matched to the right record automatically.

Who owns the system after it is built?

You do. We agree ownership of the code, data and hosting accounts in writing before work starts.

What about security?

We use role-based permissions, secure login, encrypted connections and regular backups. Security updates are covered in our maintenance plans.

Ready to talk? Describe the process you want to automate in a few lines. We will tell you whether it needs custom development or a simpler solution. Call: 0715 821 897    WhatsApp: Chat with us now Email: info@g-lab.co.ke    Quote: Request a free quote

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